Time spent invoicing went from times to several hours, liberating up time for them to have interaction with customers and function towards strategic goals. “Our personnel are a lot less bogged down to the point where by they’re asking to take on much more customers—which happens to be unheard of.” https://case-study-help43213.spintheblog.com/30536792/a-review-of-hbr-case-study-assignment-help